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Terms and conditions

Terms and conditions

1. General Terms of Use of the Platform

The Corporación de Ferias y Exposiciones S.A., Operator User of the Free Trade Zone for Collective Benefit and Interest (hereinafter Corferias), is a commercial entity based in Colombia that makes available on its website www.corferias.com ("The Site") a platform ("the Platform"), which includes a portfolio of solutions to support the reactivation of the economy, supported by the country's main fairs and business meetings. In collaboration with the communities Corferias works with, it can generate effective connections for business meetings, access to knowledge, content, virtual channels for visibility and marketing of products and services, contacts, and opportunities to open new markets or potential customers. The Platform has four (4) components (hereinafter referred to as the Components): (i) Virtual Showcase; (ii) Business Round; (iii) Entrepreneurship Capsule; (iv) Knowledge and Updates.

Those who participate in this Platform (Offeror and Demander) act on a personal basis and are therefore independent of Corferias.

The Offeror is understood to be any natural or legal person who offers their goods and/or services through the Platform. Likewise, the Demander is understood to be any natural person who enters the Platform to make use of all or some of the Components included in it.

Corferias is the owner and administrator of the Platform, which is a medium that connects Offerors and Demanders. Therefore, it is not a supplier, producer, or distributor of the Products offered within it, does not have any contractual position in the transactions made within any of the Components between the parties participating in the Platform, and cannot be considered a reseller of the products offered within it.

The Terms and Conditions of the Platform ("Terms and Conditions") apply to all the Components that are part of it. Likewise, the Offeror and the Demander understand and accept that by using the Platform, they are unconditionally accepting the application of these Terms and Conditions.

The services offered on the Virtual Platform can only be used by individuals who have the legal capacity to contract in accordance with current Colombian legislation.

2. Conditions for Joining the Platform between Corferias and the Offeror

2.1. By accepting these Terms and Conditions, Corferias and the Offeror agree to:

On Corferias' part:

  • Allow the Offeror access to the Platform for the duration agreed upon between the Parties.
  • Allow the Offeror access to the Virtual Showcase, so that they can upload the products they will display during the term of this agreement, taking into account the maximum number of products allowed per participant, which is twenty (20) products.
  • Provide the Offeror a spot to participate in the Business Round (if applicable to the ecosystem), which will take place on the dates previously informed by Corferias.
  • Allow the Offeror access to the different academic content held as part of this ecosystem.

On the Offeror's part:

  • Pay Corferias the participation fee in the Platform, if applicable.
  • Participate in the Business Round on the dates previously informed by Corferias.
  • Upload or provide product information, in accordance with Law 1480 of 2011 and 0249 of 2024, to be included in the Virtual Showcase, taking into account the maximum number of approved products.

2.2. The fee for the Offeror's participation in the Platform is the amount agreed upon between Corferias and the Offeror.

2.3. In case the Offeror decides not to participate in the Platform, Corferias shall have the right to retain the full payment made by the Offeror, provided that their participation has generated a payment, unless the reason for non-participation is due to a case of force majeure or an event beyond Corferias' control, in which case Corferias will refund the payment for participation in the Platform within 15 calendar days.

Corferias assumes no responsibility if the Offeror cannot participate in the Platform due to issues related to connectivity and/or the provision of Internet services, considering that Corferias is not the operator of these services. Similarly, Corferias is not responsible if the Offeror does not have the necessary hardware or software to connect to the Platform.

3. Publication of Products Offered through the Virtual Showcase

The Offeror, through the Virtual Showcase, will offer its products for sale and will include sufficient and clear information, indicating their characteristics and properties such as size, measurements, manufacturing material, nature, origin, components, usage instructions, availability, and any other relevant condition for their sale. This description may be accompanied by graphics or photographs, as long as they do not violate any legal provisions and are not against morals or good customs.

In the event of a variation in any characteristic or property of the products, the Offeror will be responsible for making the necessary adjustments in the product description offered on the Platform.

The Offeror declares and guarantees that they are the owner or licensee of the necessary rights to the images and photographs contained in their publications and will be solely responsible for any infringement of third-party intellectual property rights.

Corferias may remove the publication of images and photographs, or even the product itself, if it deems, at its sole discretion, that the image does not comply with these Terms and Conditions.

It is understood and presumed that by including the product in the Virtual Showcase, the Offeror accepts that they have the intention and the right to sell the product they offer, or they are authorized to do so by its owner, and that the product is available for immediate delivery or within the timeframe agreed upon with the Demander, with the product delivered being the same as the one offered in terms of the relevant conditions and characteristics described on the Platform.

It is established that the prices of the published product must be expressed with VAT included when applicable, and in Colombian legal currency.

Corferias may remove any publication whose price is not expressed in this way to avoid confusion or misunderstandings regarding the final price of the product.

The Offeror must comply with all relevant regulatory obligations and have the necessary registrations, authorizations, licenses, permits, and/or approvals required by applicable regulations for the sale of the offered product. In addition, the Offeror must comply with the provisions of the Consumer Statute, Laws 1480 of 2011 and 2439 of 2024, as well as any amendments, additions, or repeals of the same.

Since Corferias is a meeting point between the Offeror and the Demander and does not participate in the operations carried out between them, the Offeror will be responsible for all obligations and tax burdens related to the sale of their product, without Corferias being held liable for any non-compliance in this regard.

4. Contact between the Offeror and the Demander in the Virtual Showcase

When visiting the Virtual Showcase, if the Demander is interested in any of the products offered on this platform, they must press the “Contact Us” button, which will display a form that must be filled out and whose information will be sent directly to the Offeror, thus initiating direct negotiations between the Offeror and the Demander. The Offeror and the Demander, independently of this Platform, will define the conditions under which the future legal business will take place.

In the event that the Offeror has an e-commerce, marketplace, or any transactional virtual platform, they must have a pop-up window informing users about the delivery times for products, as well as the procedure for exercising the right of withdrawal or requesting payment reversal, presenting an improvement plan that guarantees the quality of delivery, customer service, claims, and availability of products before payment is made, strengthening communication and customer service channels with users of these platforms, among other recommendations.